Contact Us
We're Here to Help
Whether you have questions about our jewelry, need assistance with a custom design, or want to schedule a consultation, we'd love to hear from you.
Get in Touch
Visit Our Showroom
123 Jewelry District Avenue
Suite 456
New York, NY 10013
By appointment only - please call ahead
Phone & Email
Phone: (555) 123-4567
Email: hello@jewelryatelier.com
Monday - Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Custom Design Consultations
Email: design@jewelryatelier.com
Phone: (555) 123-4568
Schedule a complimentary consultation with our design team
Customer Service
Email: support@jewelryatelier.com
Phone: (555) 123-4569
For questions about orders, repairs, and general inquiries
Send Us a Message
Frequently Asked Questions
How long does a custom design take?
Custom pieces typically take 4-8 weeks from initial consultation to completion, depending on the complexity of the design and availability of materials. We'll provide a detailed timeline during your consultation.
Do you offer jewelry repair services?
Yes, we offer comprehensive repair services for all types of jewelry, whether purchased from us or elsewhere. Our master jewelers can handle everything from simple chain repairs to complex restoration work.
Can I schedule a private appointment?
Absolutely! We offer private consultations by appointment. This allows us to give you our full attention and provide a personalized experience. Please call or email us to schedule your visit.
Do you offer virtual consultations?
Yes, we offer virtual consultations via video call for clients who cannot visit our showroom in person. We can discuss designs, show pieces, and answer questions remotely. Contact us to schedule a virtual appointment.